Privacy Policy
Effective Date: January 1, 2026
Website: neonormal.ca
At neonormal.ca ("we," "us," "our," or "Company"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and other contact details you voluntarily provide through forms or inquiries.
- Technical Information: IP address, browser type, device type, operating system, and referring URLs.
- Cookies and Tracking: We use cookies and similar technologies to track your browsing activity, preferences, and interactions on our site.
- Usage Data: Pages visited, time spent on pages, clicks, and other engagement metrics.
How We Use Information
We use the information we collect for the following purposes:
- Conducting analytics and measuring website performance.
- Tracking affiliate referrals and commission attribution.
- Improving site functionality, user experience, and content.
- Responding to inquiries and providing customer support.
- Complying with legal obligations.
- Marketing and promotional communications (with your consent).
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Necessary for site functionality and security.
- Analytics Cookies: Track user behavior and site performance (e.g., Google Analytics).
- Affiliate Tracking Cookies: Monitor referrals and conversions for affiliate programs.
- Marketing Cookies: Support targeted advertising and retargeting campaigns.
You can control or disable cookies through your browser settings. However, disabling essential cookies may affect site functionality. To opt-out of analytics and marketing cookies, you can adjust your privacy preferences or use browser tools such as the Global Privacy Control (GPC).
Third-Party Links
neonormal.ca contains links to third-party websites, including sportsbooks, casinos, and affiliate partners. We are not responsible for the privacy practices or content of these external sites. We strongly encourage you to review their privacy policies before providing personal information or engaging in gambling activities. Your use of third-party sites is at your own risk and subject to their terms and conditions.
Your Rights
As a resident of Canada, you have the following privacy rights:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request correction of inaccurate or incomplete information.
- Deletion: You may request deletion of your personal information, subject to legal obligations.
- Opt-Out: You may opt-out of marketing communications at any time.
- Data Portability: You may request your information in a portable format.
To exercise these rights, please contact us using the information provided in the Contact Us section below.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Analytics and usage data are typically retained for up to 12 months, while affiliate tracking data may be retained longer to calculate commissions accurately. You may request deletion of your data at any time, subject to legal or contractual retention requirements.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@neonormal.ca
Website: neonormal.ca
We will respond to your inquiry within 30 days.
This Privacy Policy may be updated from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.